customer
Poor quality merchandise not as pictured
The item I ordered, a jacket, was not the same color as pictured online. It appeared to be a different material. The zipper was the cheapest I’ve ever seen and I don’t believe it would last more than a very few zips. When I asked to return it, and had provided my order number, they still requested pictures of the item. Although it had a California address on the shipping label, I was asked to return it at my expense to what looks like a non-business residential address in New Zealand, and only after it is received, if ever, will they assess to decide if I’ll receive a refund. I’m amazed to see good reviews, and I don’t believe them. I think the company is a scam, but I know the merchandise is very cheaply made, and the return policy makes returns as difficult, expensive as possible with no guarantee of refund.
Response from NomadexSep 24, 2025
Hi there, thank you for sharing your feedback. We’re sorry the jacket didn’t meet your expectations. We’re always working to improve both our products and our service, and your comments help us do that. Please contact us at [email protected] so we can assist you directly.




