Nolo for lawyersReviews of nolo.com

Plaintiff in tort case against a large public entity, the Martindale-Nolo Legal Network deliberatly referred to a well-known public entity Defense firm. To be fair, lawyers listed with Martindale-Hubble often lie flagrantly about their services--most of them represent business defendants (rich) exclusively, never plaintiffs (poor), but they won't reveal that in public adverts because the truth makes them look bad.

Terrible. Submitted clear proof that the leads were not subscribed practices of law, and not in the county we subscribed to, and they won't credit your account. You can't cancel either, they keep your money. BEWARE.

I wish I read these reviews before paying foe leads. They send the leads to at least 5 different law firms. And they don’t tell you. The problem is that the big law firms have huge call centers to call leads. Solo attorneys cannot compete with that. 80% of leads have disconnected numbers. The other 20% that pick up either say “wrong number” or that they already have an attorney. Biggest waste of money. Their customer service is horrible. Anything you say to them, they respond “prove it” like a child.

Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.

As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.

Bad leads, tried over 60 leads and not one was good. It's a complete waste of time and money, money spent on buying leads and time wasted trying to follow up on bad lead You lose on both ends. Sucks!

Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!

The people who work there are very nice, but I'm not paying for very nice, I'm paying for leads. I've given countless consultations, and even spoken to leads who wouldn't even give me their info, because they didn't trust me. I have a very high conversion rate normally. This system just doesn't work. These people are doing internet searches for their matters because they cannot afford to hire a lawyer to do the research for them. They don't have money. They only want a free handout and help for free. I requested a refund, but they refused.