Oliver
be careful with billing
Although you have auto-renew off, they activate the auto-renew for billing two years without your permission. If you claim they dont refund because "terms of service".

No-IP is Dynamic DNS and Managed DNS company that has been around since 1999. We have over 30 million customers, all around the world who utilize our services for remote accessing devices in a simple and secure way that eliminates the need to use third-party cloud services.We offer a Free Dynamic DNS service that millions of customers use daily to access their devices from anywhere. Whether it is checking in on a loved one via a remote security camera, accessing a computer remotely, or even running a game server to play games with friends and family safely, No-IP has a remote access solution that works!
No-IP (noip.com) has 105 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingInternet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent
Showing 36 reviews with 1 star · Clear filters
Oliver
Although you have auto-renew off, they activate the auto-renew for billing two years without your permission. If you claim they dont refund because "terms of service".
coni
Was using their free DNS service with no issues and so felt safe ordering there pop email service so I could get my business started. for a week I was able to send emails but emails to me were not being received. Their staff eventually got back after a week with a cut and paste reply which was for a different problem entirely. after a could more days of trying to fix this issue when I should be working on ... work. I demanded a refund. They would rather refund then actually provide the service they advertise.
S A.
Poor customer service. They refuse to actually troubleshoot shoot issues and constantly point any problems at the customer-side, without facts. Avoid this at all costs!
Maxim H.
Randomly billed our customer 25€ eventhough we've never even contacted them / heard from the until today. Scam, avoid them.
Peter B.
I bought a dynamic domain name from noip.com, and the set-up was relatively easy and, at least, worked. I then bought a RapidSSL certificate to secure my domain, and that's where all the problems began. In order to authenticate my domain, they needed to send an email to my domain's registered email address. They sent the email to the wrong address. When I pointed this out, they said they couldn't do anything about the address and referred my to DigiCert to get them to change the registered address. DigiCert told me that Noip – who had effectively washed their hands of my technical issue despite being the reseller – should have been doing this for me. Lots of emails to noip later, I gave up with their utterly hopeless customer support and asked DigiCert to sort the problem out for me, which they did. They issued the key and the certificate, so the site was validated. However, noip continued to refuse to accept this, and they are the only obstacle to getting this otherwise simple process completed. Noip have no idea. If you can get their service to work first off, then you'll be fine. If you can't, their customer support is a complete waste of space.
J C.
Had issues from day 1. E-mailed them and got pathetic replies. Not very helpful at all. Best ditch them and go elsewhere.
Hshx F.
HAVE UPGRADED MY SERVICE LAST MONTH AND TODAY THEY DISABLED MY ACCOUNT WITHOUT NOTIFICATION. NO RESPONSE FROM THEIR SUPPORT. THEY ARE SCAMMERS, STAY AWAY FROM THEM.
Jonathan N.
Pretty shady. I paid to upgrade my account. After 1 month of usage they blocked my account and banned me from the system saying I had violated their terms of service. I asked why, and kept getting a robotic response from one of their reps, Eric Schaffer, who kept referring me to their abuse email address, but when I emailed that email address, he kept responding with the same cut and paste. Pretty sure it's some kind of scam.