No-IPReviews of noip.com

I have used NOIP's service for more than 10 years and with a few exceptions everything was mostly satisfactory. The prices were always relatively high, but the service was usually okay. But the latest increase is simply outrageous and brazen. Without notice the prices were almost doubled and then without asking! drawn in automatically! This is also incomprehensible, as the costs in this area have become cheaper. Other providers with comparable offerings sometimes cost less than 1/10th of Noip's service prices. This is no longer a reliable partner. Time to say goodbye

Prices went from $25 to $60 per year, without notice. It's time to leave NO-IP here at the end of the period.

I ran a game server using No-IP's service as DDNS. An upset member of the group submitted a false "copyrighted/malicious content" report and my account was closed. As I was concerned that I've been framed for distributing malware or other potentially illegal actions, I emailed them to explain my situation. But there was no further response after an exchange that amounted to, "Go away, we won't help you"—what a joke! Edit: After contacting them again, the case has been reopened. I'll update this review if their investigation reaches an accurate conclusion.

Working for a non-profit association, helping adults and children with sports, tried their service with a fixed ip address, when COVID-19 was at its worst, so we could work from home, apparently I failed to cancel the subscription, so the money has dragged on for three years now.

They no longer answer or return support calls. I have the premium package for priority support. They have not answered the phone or called me back for over a week. What gives? I have called, called, and called again, left my name - number - email, NOTHING FROM THEM.

Scam site. They change my status to "redemption" and ask for money to unlock it rven I registered every 30 days as required. Avoid this. Reply update: Reply is lie too. I DID registered every 30 day and still they lock my account and asked for money. I found many people with same experience with no-ip so this didn't happened by mistake. Very disappointing malicious behaviour.

Horrible customer service. Horrible configuration instructions. Aloof attitude.

Purchased an SSL but i cannot use it unless i pay to upgrade to the "enhanced DNS" package. The only way to get the certificate validated was to add a TXT record. But.. “To add TXT records/use the SSL on our ddns.net, you must have an Enhanced subscription” The only reason i need to add the TXT record is to validate the SSL i just purchased from them! Support staff did not want to help, all to quick to say upgrade or issue a refund. Absolutely disgusting! Why allow me to purchase a product I cannot use and bend over backwards not to help?