Edvinas S.
Unable To Cancel & Slow Support
Update: 15th of October 2025 They are still trying to take money from my account and have now stopped responding to my tickets. Pure scam of a company. Extremely slow support, unable to cancel services unless you open a ticket and even when you do they don’t cancel it. Sent a ticket 1 week ago to have both services cancelled and had 2 transactions today attempting to take $250 out of my account. When you try to cancel they pitch you a 50% off and then close the ticket and proceed to take money.
Response from Nodestop, LLCDec 30, 2025
Hello, Once you open a ticket with the server IP we immediately cancel the service. We do offer sometimes a retention offer but that does not stop us from cancelling the service first. Please open a ticket with your email and we will be happy to look into this for you. Our tickets additionally automatically close after 72 hours of no response from the customer and can be easily re-opened with just a reply!




