Ryan S.
Two colocated servers still not returned after many months
I colocated four servers with Nodestop and cancelled the service on January 12, 2026, asking for all four to be shipped back to me. Two were returned in February 2026. As of September 2026, the other two (my Secaucus units) still have not been shipped. I first requested their return on January 12, 2026 (ticket #080241), and followed up repeatedly in the months since, most recently in ticket #369326, which is still open. When the earlier requests produced no result, I sent a formal written demand on June 16, 2026. Since then I have received several assurances from their team that the servers were assigned to shipping and would go out, but to date there has been no shipment and no tracking. My account is in good standing with no outstanding balance, and the servers are fully paid for. I have been patient and have tried repeatedly to resolve this directly and cooperatively. I'm posting this to factually document my experience. If Nodestop returns my two servers, I will gladly update this review to reflect a positive resolution.




