Tom
Nodespace is a gem…
Nodespace is the last server provider in a long line of failed candidates that were dumped for reasons ranging from slow hardware to snotty unhelpful support people. The Nodespace hardware is almost exactly what I needed, and I thought the price reasonable although it was nearly three times the legacy price I had earned from my previous long-term service provider. I have the managed option, and the support is very good. Sometimes I feel I have to prod and nag a bit too much, but maybe it just seems that way because I don't have time to address issues as quickly as I would prefer.
Response from NodeSpace HostingNov 21, 2025
Thank you so much for taking the time to share this, and for giving NodeSpace a chance after your experience with other providers. I’m really glad to hear that the hardware fits what you needed and that you’ve found our managed support to be very good. That said, I’m sorry for any time you’ve felt like you had to prod or nag us. Our goal is always to be proactive and clear in our communication so you’re not left wondering what’s happening or needing to chase us for updates. If there are specific situations where you felt we were slower or not as responsive as you expected, I’d really appreciate it if you’d share those with us so we can review what happened and improve. We genuinely value your trust, especially given that we’re coming in after a long-term provider, and we want to make sure you continue to feel that your higher spend with us is justified by the quality of service. If there’s ever anything we can do to make your experience smoother, please don’t hesitate to reach out to our support team or ask for an escalation to management.



