David F.
Feb 11th writing a follow up…
Now it’s Feb 11th writing a follow up from Feb 2nd. No Borders will not answer daily calls or texts. Was given a lie that a delivery may happen last weekend Feb 7/8th. No communication at all from them. Safe Travels Moving and Storage is the broker who uses No Borders. They do answer calls and put in requests for updates. They’re just as involved and culpable in my opinion. 1). They are all about communication to pick up your belongings. After a text from Rod for a delayed delivery from my request, silence! 2). DO NOT let them store your belongings. 3). The contract I signed is with Safe Travels MS. I started mid January to get a date for delivery on Jan 27th; it’s now Feb 11th and just crickets. They send a notice of industry standard that is way too general—700 mile range is 2-10 days of which many other factors can delay. Expedited service will cost you extra. How patient does one remain? My mother now has an apartment and needs her things. No communication. Consumer beware and specify your requests in the contract before signing.