jamyla
Unsafe and Unresponsive - Avoid!
My experience with this Umrah travel agency was extremely unsettling. The hotel room they arranged was unsafe, with only one key card provided for four people, forcing the room to remain unlocked. This led to serious privacy issues, including a man walking into my room unexpectedly. When I reported these concerns, the agency refused to help, showed no accountability, and instead blamed me for the situation. I strongly advise against using this agency—they cannot be trusted with your safety or comfort. It’s not safe for women.