Your Reliable Choice for a Flawless Moving ExperienceReliable Movers USA is a committed relocation company providing both short- and long-term moving solutions throughout the United States. Our mission is to make the moving process easier for our clients by offering personalized services that cater to their unique needs, including customized moving plans and free estimates.
Reliable Movers USA (noblemovingandstorage.com) has 76 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
noblemovingandstorage.com
Website
noblemovingandstorage.com
Category
Moving & Storage
Location
Toms River, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I paid over a grand for a deposit and the movers came to my storage unit. They under quoted me by $9,000.00. So I told them just to move what they originally quoted me for. So the movers moved the items out of my storage unit and left it in the hallway. After that noble told them to just leave. I videod the movers saying they were told to leave and I said I did not tell them to leave or refuse service. I emailed noble for my deposit back and they said I refused service and kept it. Now I have to call my bank to report the fraud and if that doesn't work take them to small claims court. Beware of this company
Response from Reliable Movers USAJul 10, 2025
Dear John Stephens
We appreciate you sharing your experience with us. We're very sorry to hear about your experience, and we understand how upsetting and frustrating this situation must have been. A significant discrepancy in pricing, coupled with confusion over service refusal and the handling of your belongings, is unacceptable and not reflective of the standards we strive to uphold. We take claims like yours very seriously and want to investigate this further.
Please contact us directly at 888-660-0298
LJ
Leigh J.
They didnt show up
They didnt show up, didnt call, scam company. Our daughter was out $1700 for a deposit, Be warned.
Response from Reliable Movers USAJul 10, 2025
Dear Leigh Johnson
We appreciate you sharing your experience with us. We’re very sorry to hear about this situation and understand how upsetting it must be. A no-show without communication is completely unacceptable, and we take your concerns extremely seriously—especially regarding your daughter’s deposit. This is not the experience we aim to deliver, and we’d like to investigate what went wrong and work toward a resolution.
Please contact us directly at 888-660-0298
LT
Lynn T.
SCAM..DO NOT use this company
SCAM... Please DO NOT use this company.
They estimated for $1900 to move one bed room house and listed all my items which is 19 total.
The mover arrived and told me this is way under estimated and asked me to pay $5,800 to move the listed items.
They finally agreed with $1K more to move all the stuffs listed after I decided to cancel and lost my deposit.
I zelled them the extra $1K. They loaded up 4 pieces of items and wanted to go for lunch. Never came back and no paperwork for the pick up.
I called and they said you paid for what you agreed to. Spoke to 2-3 supervisors at Noble and they refused to help or told me to pay with the new estimate from the mover.. Now I don’t know what is happening to my stuffs..This company is deceptive.
I swear that this company business will be ruined for scamming people.
Update: As of today 7/10/2025, no words from them as where and when my stuffs will be delivered.
Been contacting them for over a month via emails and calls…
Response from Reliable Movers USAJul 10, 2025
Dear Lynn T
We appreciate you sharing your experience with us. We’re truly sorry to hear about your experience. What you’ve described is deeply concerning and does not reflect the standards we aim to uphold. We take accusations of miscommunication, unexpected pricing changes, and lack of documentation very seriously, especially when they result in confusion and distress for our customers. Your situation deserves immediate attention, and we want to investigate what happened thoroughly.
Please contact us directly at 888-660-0298
DC
Deb C.
If I could give the people (customer…
If I could give the people (customer service and Chris with the estimate). I would give a zero. I was told an estimate from a 10 by 10 storage unit. Of course if went up after first $950 deposit for another $975 deposit. This was all after the previous estimate before deposits was $2600. Then got another estimate after paid deposits now $3300 total. For 3 bedroom sets and boxes. They will unload and put furniture together. Ok great. Get to pick up. Load truck cash or cashiers check. It’s Sunday on a holiday weekend. No credit cards accepted. Movers that actually did the labor were great but everything was put inside. “We weren’t told to put anything together”. Took them 40 mins to load and less than an hr to unload. Me and 2 kids did the rest. Waste of money. Get urself a U-Haul before this
Response from Reliable Movers USAJul 10, 2025
Dear Deb Consiglio
We appreciate you sharing your experience with us. We’re very sorry to hear about your experience and appreciate you taking the time to share it. We understand how frustrating it must have been to face unexpected changes in pricing, especially after receiving an initial estimate. Clear and consistent communication is essential, and it’s clear we fell short in your case. We also apologize for the inconvenience caused by the payment method restrictions and the miscommunication regarding furniture assembly.
Please contact us directly at 888-660-0298
SL
Sharon L.
Never use this company
Never use this company! We gave our furniture list to two people on the phone before the movers came and were assured the price estimate was solid. The movers were 3 1/2 hours later than their latest window. That was the least of problems. They loaded not even half of our stuff and said they were already at the limit. Basically, for $2,000 more they could add our beds. We refused and told them to unload our totes (6), TV, dresser, and 2 nightstands. They refused. And, they took off with our stuff and left us no paperwork. They were supposed to be here on Thursday. No word from them and we have no stuff.
Update! 6/30/25- after weeks of calling asking for our items, they delivered them. Of course, we had to pay them an additional $400 to drive down our street. We received our items plus 2 additional things that were not ours. We didn’t seem them take those two things off the truck until they left. They were busy telling us we owed them more money. Oh, and our brand new TV was smashed in two places. Listen to me!!!! We were stupid to use these crooks, please don’t be like us!
Another update 7/14/25 See the response below? No one answers that phone number! Also, we filed a claim with no response. I have never had experience with a more terrible company.
Another update 8/7/25, no response from this company! They changed their name but I will continue to warn others not to use them!
Response from Reliable Movers USAJul 10, 2025
Dear Sharon Little-Stoetzel
We appreciate you sharing your experience with us. We're deeply sorry to hear about your experience and sincerely regret the distress and inconvenience this move has caused you. This is not the standard of service we aim to provide, and we take your concerns extremely seriously. We also want to address the issue of unexpected charges, which should always be clearly explained and agreed upon in advance. We would like to fully investigate what happened and work with you to address the damage to your TV, as well as the matter of the extra items delivered.
Please contact us directly at 888-660-0298
CU
customer
I was given an estimate and thought I…
I was given an estimate and thought I git a great deal. A few days before the move, customer support calls and pressures me to pay for more space with him or the when mivers show up the price will go up outrageously. He first suggests 750$, then says 1100$, I look at the revised bill and its actually 1500$ markup from original estimate. I hate being scammed it feels ugly, so I ask to cancel everything. Of course they refuse to refund 1100$ deposit. Its a good scam. Beware of this company.
Response from Reliable Movers USAJul 10, 2025
Dear customer
We appreciate you sharing your experience with us. We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take allegations of miscommunication and pressure tactics very seriously, as they do not reflect the standards we strive to uphold. We understand how frustrating it can be when expectations don’t align, and we’d like the opportunity to review your specific case in detail.
Please contact us directly at 888-660-0298
MG
Mr GREG M.
This company advertises a no stress…
This company advertises a no stress move, what a joke. They have caused nothing but stress. Can't get a straight answer from anyone that works there. Be forewarned, you will be better off using anyone else. Don't let their reply fool you. This is their customer service number and they don't know anything that helps.
Response from Reliable Movers USAJul 2, 2025
Dear Mr GREG MORRIS
We appreciate you sharing your experience with us. We're genuinely sorry to hear about your experience and the frustration you've encountered. A move should never feel this uncertain or stressful, and it's clear that we failed to deliver on the service and peace of mind we promised. Your concerns about inconsistent communication are serious, and we understand how unsettling it is not to receive clear, timely answers—especially during a move. If you're willing, we would appreciate the chance to review your case further and address any unresolved issues.
Please contact us directly at (888) 660-0298
IT
ItsJustTris
This is a scam. They were not upfront about anything
Those is the worst experience that I have ever with any moving company. The initial contract that was signed almost a month in advance. I was told that they would be at the house to pick up everything on May 21st from 2pm to 6pm. The day before the pick up date, my mother received a call and was told that because of the location of the initial pick up point, which is Lander, Wyoming, that they needed to charge me an extra $400. When my mother had asked if she would be able to get a refund if she declined to pay the extra $400, and she was told no. She would not get any refund at all. Earlier in the morning on May 21st, I received a call from Noble moving and storage, telling me that they would not be able to get there on time and that the time would need to be pushed back until may 22nd. As I am flying back home on May 22nd, I told them that was unacceptable as the date for pick up was May 21st between 2pm to 6pm. They then told me that the earliest that they could be here is in-between 7pm to 8pm and they would keep me updated on the arrival of the truck and that they were driving from Denver Colorado. I gave them a little bit of faith and was waiting until 7:45pm, and I still had not received an update at all. I gave the driver a call, and while I was talking to the driver they told me that they were actually driving from Kansas City, Missouri and would not be here till 1am on May 22nd, and was told that they wouldnt start packing everything up until 7am on the 22nd. I had plans with family in the morning on the 22nd which isn't going to be happening now. I was visiting my family in Lander, Wyoming to bury my Grandmother's ashes and this has just caused an enormous amount of stress on myself, and I have had to cancel multiple plans with my family because of this. I am never going to use this business ever again.
Response from Reliable Movers USAJul 2, 2025
Dear ItsJustTris
We appreciate you sharing your experience with us. We're truly sorry to hear about the stress and disruption you encountered during such an emotional and important time for your family. This situation does not reflect the level of service or communication that we aim to provide. The delays, unexpected fees, and lack of accurate updates regarding arrival times are all deeply concerning. Your trust was placed in us during a sensitive time, and it’s clear that we fell short of meeting expectations. While we cannot undo the inconvenience caused, we take your feedback seriously and are committed to reviewing this case internally to understand exactly what went wrong.
Please contact us directly at (888) 660-0298