Chris J.
Horrible service and damages
They changed 8800.00 for a move from ND to AZ. Nothing was honored on contract. They farmed the job out to Empire which sent a person who didn’t have the boxes for appliances, electronics etc. He had no tools, came late and reeked of marijuana. Barely no communication and excuses on where they were. When truck arrived which was banged up and had the doors tied shut with tarp straps. Everything was smashed together. Have photos to prove it. 10 month old freezer was dented and front smashed in electronic panel which didn’t work. A peleton was placed on a table with 500 pounds of weights and broke the table leg mechanism, doors hanging open with items on floor broken, broken vacuum, missing parts. Everything had footprints on it, speakers punctured and torn, just to name a few. 2 TVs missing. Jamal did not inventory anything and was evasive and on phone with no answers on why it looked like items were in a blender. He hired 2 locals who have been moving professionally for 6 years. Worst job they ever had to unload. He tried cheating them on fees. We paid them to keep working because they wanted to leave. Have video testimonials from them. No receipts on 4400 paid to Jamal for load and unload after payment to Noble initially for footage. Do not use. Horrible experience and response to complaints filed on lost and damages was we talked to parties involved unwarranted. We have pictures, videos to prove. SCAMMERS.
Response from Reliable Movers USAJul 17, 2025
Dear Chris johnson We appreciate you sharing your experience with us. We are truly sorry to hear about your experience and the distress it caused. While this is certainly not the level of service we aim to provide or represent, we take every concern seriously. Please know that we are actively reviewing the situation, including the subcontracted party involved. Please contact us directly at 888-660-0298




