Saroj
Great service
Great service. Easy to get to the support staff or submit a ticket; prompt response to tickets. Lots of documentation to understand what's going on yourself. I've been a customer for 3 years and very satisfied.
Boutique & reliable web hosting made easy. We provide friendly, dependable, and secure WordPress and web hosting to designers, bloggers, start-ups, non-profits, small-to-medium size businesses, and everyone in between.
NixiHost (nixihost.com) has 67 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Saroj
Great service. Easy to get to the support staff or submit a ticket; prompt response to tickets. Lots of documentation to understand what's going on yourself. I've been a customer for 3 years and very satisfied.
_phillip
My former web host, chillidog, sold out to some other web hosting service. It did not take long to learn that the new webhost was less than helpful to email queries. I could go on, but I will refrain. Somehow, I came across the NixiHost service. I sought out Trustpilot and read most of the NixiHost review commentary. I actually searched for the 1-stars to learn why they were leaving unsatisfactory reviews. It quickly became aware to me that most were nonsense. The good reviews were quick to mention the quick and helpful responses from the NixiHost guru's, Zack and Murphy. That was good enough for me. I signed up on. 13 JUL 2026. In brief, my five (5) websites/domains are now happily settled at NixiHost. That is a two (2) tranistion period. To say that Zach and Murphy were helpful would be an understatement. They respond within MINUTES. I have never transfered domains from one 'Registrar' to another. NixiHost's knowledge doc's were a great help as well as Zach's constant guidance. In so far as price is concerned, I was used to paying $144/year for a shared server. I was surprised to learn that if you pay annually at NixiHost you pay $120/year. I was being charged over $15/domain. NixiHost charged $12.95/domain. Bottom Line: I have had two other web hosts in my past and none have responded as promptly and courteously as Zach and Murphy. Fortunately for me, I made a very good choice. NixiHost is HIGHLY RECOMMENDED. Thank you!
Caleb G.
Cheap, but limited and buggy email hosting services is what you will get. There are strict limits on numbers of emails sent within a time period, rendering our organization's email subscription services useless. Customer service replies are prompt, but more than often unhelpful and deflective. When we experience issues with server connectivity, they often claim that it is a web browser or other issue, when in fact after troubleshooting, it turns out to be a license validation process on their end. Very excited to outgrow this service as an organization and eliminate the downtime that comes with it.
Response from NixiHostJul 9, 2026
Hi Caleb, Thank you for the feedback. I’d genuinely like to look into this, though I wasn’t able to locate an account matching your name in our billing system or CRM. Our hourly email limits are published clearly and are generous relative to industry standards, and we haven’t had any major outages recently. Could you reach out to our support team directly? I’d love to better understand your experience and make it right.
Ron V.
I'm still trying to figure out how anyone could give NixHost a negative review. Maybe they have nothing to compare to. I do. I've had several hosting services and none have been even close to the service I get from NixHost. Every action (moving from my other host service), every glitch or problem has been handled super fast. I just got off a chat session with Zach from NixHost and the whole thing took seconds -- SECONDS! Not hours or minutes. Zach showed me what to do almost as fast as I asked. I wish all companies operated like that. Thanks Zack and NixHost for the kind of hosting service we've dreamed of.
Anthony Q.
Great customer service, Murphy was very helpful at addressing my issues! I'm new to web hosting and the learning curve has been steep. It's nice to know that NixiHost is available to help with issues that come along
Amanda V.
Moved to NixiHost after many years with another service provider. Every single time I ask for help, someone is there to walk me through it. Customer service is always courteous and helpful. They let me explain the situation and then walk me through the next steps. The user interface is easy to understand, and their prices are very reasonable. Forever grateful that we decided to go with them.
Steve M.
After 2 years of hosting without a hitch, they suddenly suspend all three of my sites and access to cpanel because of mail spamming, the domains they claimed were mine that the spam was coming from were not mine. They told me to fix this, yet would not give me access to anything to do it, their online chat service has doctor's hours and is actually quite useless to begin with. Stay away from this place! It'll eat your wallet and your data!
Stacey H.
I hadn't moved hosts or domain registrars in 15 years and my apathy has cost money but was also because of my previous experiences having been so frustrating. I am not only saving money and not being gaffed but getting actual support when I ask even the most mundane of questions. I wish I had initiated this process sooner.