NixiHostReviews of nixihost.com

Avoid this company. I canceled service months ago and they have continued to bill me anyway — after cancellation, with no service being provided. They charged my card for a month I never authorized, which is straightforward theft, not a billing error. Since then it's been a nonstop stream of invoices for a canceled account, with zero real way to reach a human being and get it to stop. Sending an automated invoice does not create a debt. I owe them nothing, and they know it, and they keep sending them anyway, hoping people will just pay to make it go away. When you dial the phone number, they don't answer the phone, a voice declares you a winner and tries to sign up up for some 'free' device completely unrelated to web hosting. If you're looking at NixiHost for hosting, don't. This is a company that bills you after you leave and makes it deliberately difficult to stop them. Save yourself the headache and go anywhere else. Nixi host is run by scammers.

After 2 years of hosting without a hitch, they suddenly suspend all three of my sites and access to cpanel because of mail spamming, the domains they claimed were mine that the spam was coming from were not mine. They told me to fix this, yet would not give me access to anything to do it, their online chat service has doctor's hours and is actually quite useless to begin with. Stay away from this place! It'll eat your wallet and your data!

Terrible. They are badgering me for money. Telling me to pay. I’ve requested to cancel multiple times. They are not allowing me to cancel, now trying to badger me for late fees. Multiple late fees. I’ve reached out to support multiple times to cancel. Convoluted process. & actually impossible on mobile due to site format. Yet they keep badgering me for money & late fees. All crap. Terrible service. Will not help. Keeping me trapped& wasting my time.

I hosted a wordpress site with them, built my site, forgot about it for a month, and came back to find it gone. I realised I’d missed a payment so reached out to customer support, where they said they deleted my account and backups of the site, and wanted to charge $150 to give me the backup. When I told them they didn’t notify me, they said “your invoicd notifications were off”. Extortionate company, avoid at all costs. Note on their reply: Their claim that I “disabled all email notifications” is inaccurate. I disabled invoice notifications, which has nothing to do with complete account deletion.

Terrible customer support. Creepy stalker employees. They are using Reddit to downvote and bully. Stay far away from this highly questionable company.