Kevin X.
Customer support was very helpful but that’s about it
Customer support was very helpful. Cons: - not instant withdrawal. If you have the funds in my account, why would it take 1-3 days to withdraw funds in my wallet? - never got notifications when I got paid or withdraw is complete - website is not mobile compatible
Response from Niural AIMar 2, 2026
Hi Kevin, thank you for your candid feedback — we truly appreciate you taking the time to share your experience. We’re glad to hear that customer support has been helpful. Regarding withdrawals, once a request is initiated, the transfer to your wallet depends on the time of day it was submitted. It could be processed instantly or reflected the next business day, depending on the timing of the request and applicable cut-off windows. On notifications and mobile compatibility — these are areas we are actively working to improve, and your feedback reinforces the importance of prioritizing these enhancements. If you have any further questions or would like clarification, please let us know and one of our team members will reach out to you.