Rosali A.
Excellent service from the Nitecore Store in Austin, Texas USA
The Nitecore Store located in Austin, Texas provided me with fabulous service. Although they do not deliver to Australia where I live, I was able to buy from this store 2x tail caps for my Nitecore flashlight MH25 GT through a relative who lives in Maryland, USA. My order was delivered to her and she in turn posted my order to me. The problem was the items I ordered were the wrong part. I sent an email to Nitecore store explaining my problem. I promptly received a reply from Wyatt C from Customer Service who offered to send the correct tail caps for free, without having to return the tail caps I ordered. All I have to pay was the shipping cost to my relative's address in Maryland. I'm so delighted with this outcome. Thank you Wyatt C of Nitecore store in Austin, Texas USA!



