NissanReviews of nissanusa.com

The Nissan Skeletor Review Before you buy, check my rating. At 28,000 miles, I started having problems with the front end, brakes and suspension, making noise, ongoing steering boot making noise when turning, I was injured when my Rogue's steering wheel locked up on me while I was driving. I almost got killed. Persistent, ongoing noise has plagued the front end, brakes, steering column, and motor noise is very loud on my Rogue. Around 30,000 miles, I started feeling vibration in the steering, hard to keep the thing on the road, the suspension is horrible, the ride is bumpy like driving a Mack truck, and the cabin noise is off the charts. The worst driving experience that I have ever had. Nissan USA doesn't stand behind their products. Nissan is selling defective vehicles and I got proof. Nissan USA has ignored my injures and the steering issues with the Rogue's steering wheel locking up while driving (potential safety hazard) a deathtrap waiting to kill somebody. Buy at your own risk, and remember that you've been warned. Check out my YouTube video #My Nissan Deathtrap for more information. Nissan is selling defective vehicles and I got proof

I contacted corporate Nissan USA to ask for support about the indiscriminate and unusual discharge of the main battery in my 2020 Nissan Leaf SL Plus vehicle. The vehicle has 25400 miles on the odometer and has been failing to report accurate battery level information for more than a year, causing much distress and safety issues when the battery suddenly drained fully on trips. I took the vehicle to a local dealer and paid for diagnostics to be completed. The results were not able to diagnose the cause of the battery drain problem and they claimed that the battery was functioning properly. When the problem became even worse, resulting in having to have the vehicle towed to a safe place on one occasion, I called Nissan Connect and the issue was escalated to talk to Nissan Consumer Services USA, and they called me back, I repeated all that I had reported previously to the local Nissan dealer and to Nissan Connect. They were very sympathetic and apologized profusely, but said that I would have to take the vehicle back to have another diagnostic testing done by a dealer of my choice before they could do anything further. Unfortunately, their dealers are all "independent dealerships" so, they could not set it up or pay for the tests and the dealer's results were my responsibility. I have a 120000-mile "bumper-to-bumper" warranty contract on the vehicle. However, diagnostic tests are not covered, unless repairs are indicated as being necessary (per the dealer). Therefore, Nissan Consumer Services USA said they could do nothing more for me. Is this good customer service or a good example of support they give for their very expensive vehicles? I think not!

Unprofessional, I would not suggest this dealership to anyone seriously looking to purchase a vehicle. I purchased a vehicle that was unready and given false dates of when to pick this vehicle up 3 times. This resulted in me paying unnecessary travel expenses, this lead a complete waste of finances to attempt to obtain insurance for the vehicle. To this the dealers only response essentially amounted to "My job is to hard." Because they were out of loaners and could not be provided a rental they made me waste 10 days waiting for them. Even though I provided a down payment and signed all the paperwork for the vehicle. Upon me attempting to terminate the contract I was lied to by my dealer, Anthony Henry and was told that a termination of the contract would not be possible.

Purchased a new ( 11 miles) on it 2022 Nissan Sentra ( 2nd one from this dealership) on January 31st 2023 when car was brought around for me to drive off in ( after it had supposedly been peeped) I noticed as I was driving and using car sensors to check tire pressure all 4 tires were at 46psi i(immediately upon getting home 7 minutes from dealership) I checked tires with a gauge all 4 tires werevoverc46 psi I also noticed on drive home as it was snowing that day there was a tiny scratch in the windshield very hard to see in the snow I further inspected car as I take responsibility for not doing so at dealership there was some snow on the passenger side door removed the snow and it was covering a decent size ding in the door called dealership talked to a tech a waste of time did receive a voice mail from dealership asking about my experience at thecRudy Luther Nissan dealership in inver grove hts Mn I replied to this voice mail leaving a message on the dealership voice mail that service was terrible received no reply all day contacted Nissan USA and have got nothing but a run around after 29 days give both dealership and Nissan as low a rating as there is I will never louchase another car from any dealership that is a Nissan iperstiom

Nissan sentra 60,000 miles on it with complete transmission failure. I was so devastated. I had just paid off the car!! A TRANSMISSION SHOULD LAST MORE THAN 60,000 MILES!! Autumn from Nissan customer service was cold hearted and condescending. Nissian is "Innovation that excites but leaves you in the parking lot". I will never buy a Nissan again after that terrible experience.

Bought brand new Titan Truck, as soon as few days after purchase the GPS system and audio system had issue, transmission was kicking. Went few times since November 2021 till now just wasting my time. They couldn’t fix audio and GPS system, and they were saying no problem with transmission but another dealer found issues and now nobody can fix it because there is no part available for unknown timing. So it will be my last Nissan and I am telling everyone to stay away from Nissan. It’s a shame for a big company that can’t stand behind their product.

I have to say that out of all vehicles I have ever owned new or used this one is the worst. It has been in the shop more then 10 times in 2 years and now with less then 15k miles I am told it needs new tires. The dealership and Nissan acknowledge the abnormal tire wear but say tires are not under warranty not just that but have no warranty. Suggested I call tire manufacturer Yokohama and guess what they said not covered either but on top of it he explained to me that the tires on a new Nissan are not the same quality or made with the same material as there normal tires. Says no Nissan has tires specially made to ride a particular way and that cuts down on tire quality. Even called local dealer that sold me the junk pile and they asked me to bring it in so they could look at it and then after wasting more of my time and gas said no tires are not covered under your bumper to bumper warranty although we do see they are abnormally worn even though all maintenance has been done and the vehicle has never been off a traditional driving surface.

I brought my 2016 Nissan Maxima in on August 29, 2022 because the car kept trying to cut off on me. I had been trying for 3 weeks to get an appointment to no avail. I bought my car brand new December 23, 2015 with about 3 miles on it. I only have 58,700 miles on my car to date, so there is no reason for my transmission to be giving me issues. They stayed calling, emailing, mailing and bothering me a year prior to trade my car in. I have only taken my car to them for oil changes and check ups. I havent been treated like the loyal customer they say I am in their communications. I was advised it could take upto 2 weeks for a transmission to be installed. My advisor who does his job greatly always returns my calls but not "the" manager. So my issue is with Nissan Union City and Nissan (USA) Corporation. To date (September 21, 2022) my car is still sitting, which I saw it yesterday in the back. I asked about customer loyalty loaner car. I was told they dont loan cars only rent them. I can see if I just got a car from them but I went from 12 Altima to 14 Altima to 16 Maxima. Yet they stated on BBB to giving loaners out. I dont feel I am a valued customer as they inform me when trying to get me out of my car into a newer car. I have been coming out my pocket $30-$40 a day for rentals to get back and forth to work. I got the extended warranty through them and was told I had a great warranty to cover rentals. But didnt say it only counts towards the labor hours and not the time they have your car. I just paid this car off and now I am struggling to make it to work. There is absolutely no reason why I cant get a loaner and MAINLY WHY my car's transmission is gone at 58K miles bought brand new. I am in complete distress near depressed because that car is how I get to work and make money in this economy. I dont feel valued or appreciated as they say. Pardon my grammar, I am just discombobulated with the chains of events.