NissanReviews of nissanusa.com

NMAC/Nissan Finance is the epitome of corporate greed and customer neglect. They slapped me with bogus charges, and when I challenged them, they showed zero interest in resolving the issue. Instead, they rushed to send it to collections, caring nothing about the truth or the customer. This company operates like a machine that sees people as dollar signs, not human beings. In my view, it’s no wonder that Nissan is reportedly struggling financially and potentially facing bankruptcy. When a company treats its customers with such disregard, it’s not surprising that people lose trust and take their business elsewhere. If Nissan is losing support in the U.S. market, my experience makes it clear why: they don’t care about ethics, only squeezing money out of customers. I will never trust them again, and I strongly urge others to stay away.

This company owes me $4000 refund for getting rid of warrant in service agreement. I’ve been waiting almost 4 1/2 five months for my refund have not received it yet. I guess I’ll have to go there personally and that’s not a good thing. No when they owe you that kind of money say it’s gonna be in your account and come to no avail. There’s absolutely nothing in my account from them. I want my money for my refunds. I canceled them on a brand new car so there’s no problems involved.

DON'T BUY A NISSAN JUKE THEY ARE NOT WORTH IT AND LOTS OF TROUBLE AND WON'T PUT JUKE 2020 ONWARDS ON SO IF U OWN A JUKE U NEED TO HAVE LOTS OF MONEY AS NISSAN CUSTOMER CARE DON'T CARE THAT JUKES ARE THE MOST UNRELIABLE CAR ON THE MARKET

Temecula Nissan sold me a car with a bad starter. They delayed delivery to “fix” it, but a week later the starter failed and the car broke down in traffic. The GM, Jacob, called me personally to let me know he refused to help fix the issue. When I reluctantly tried to use the extended warranty I bought, I found out Nissan had deactivated it—but still kept the $4,000 I paid. After endless back-and-forth with the repair shop, warranty company, and Nissan, the starter was finally replaced—three whole months later. The car sat useless that whole time, costing me thousands in lost income. And this is how they treat someone that’s purchased 10 cars from them. I exhort you to buy yours vehicles elsewhere.

NEVER AGAIN! WORST CUSTOMER SERVICE AND I WAS A CUSTOMER FOR 15+ YEARS!! My last lease was returned a couple months ago.The actual mileage on my path finder was only 26,875. The bill they sent me after the lease was $1,124 for 3 tires and disposition. Not to mention I did buy another car from them but it was used and not a Nissan. I called to talk about the fees and their systems were down. I forgot to call back and 30 days later I get a call from a collection agency! They said I can pay 70% and I would be all good. I did it and now they submitted a derogatory line on my credit report for paid less than due. They gave me no time to get the $ and didn't say this would be reported!! I call again and spoke to Richard. Now their lease info on their computers are down! He was very rude and told me to call back tomorrow!! He kept talking over me when I was talking and even got loud!! How can someone like that have a job in customer service! I never paid my car payment late ever the 15 years I was with them and this is how they treat me. I am hoping to get this out to every platform I can and please pass this info on!!

Headquarter Nissan in Columbus, GA. In my experience they have some unprofessional staff, if you decide not to buy another car from them. This was my experience when I did business with them and after I chose another Nissan dealership & salesman to buy my second car from after my new car was totaled after 6 months. Glad I did now! Although Headquarter is closer to where I live, I drive an hour further away to Tenneson Nissan where the atmosphere & staff treat you with professionalism & dignity. I wont even do business with their service dept again (another experience with new tire on the new car with less than 8,000 miles I had to buy again to match other tires, cost me over 400$ because they said warranty would not cover it. Found out after buying my car from them the last time by recieving letters from like 7 credit companies it ran my credit score down by them sending it to multiple finance companies after I had been with the same finance company for years & told them I wanted just to stay with this company & be financed again by them. It was my experience not to get help still to this day no return call for documents I needed after I left several messages on finance manager voicemail for return call & with the sales people, including the saleswoman who sold me the car; asking please that I needed help with copy of documents for the last car I purchased (it got totaled no fault of mine) The same saleswoman who sold me that car told me “I feel betrayed” when I didn’t purchase my second vehicle from her and never got any assistance for the copies of documents that I needed on the previous car. My insurance company stepped in to help me after contacting the finance company. My experience with Headquarter Nissan was awful

At the dealership I was met with the fastest talking salesman that I ever met. The top of it all was that I was in a car accident with someone who was under the influence. He was speeding of course. The good thing is that by hitting me it stopped him from hitting someone else on their driver side. The worst was that my air bag didn't go off. Upon calling the dealership I found out that a car going 15 miles an hour sets off the bag. I was in shock. Now all I get is phone calls to cover the car ne ver an inquiry about me

About a month after my warranty ended my rear door lock went out then the following month the other went out. Doing research on this I saw that door locks have been an issue. I went to the dealer for an oil change and explained I had this issue and they provided me with the Nissan consumer number. They responded and had dealership give me a call and wanted me to pay for a diagnosis of $176 and then said Nissan might pay half or not at all for the repair. I was a Nissan fanatic but after this I suggest you don’t buy any. The quality of the vehicles have gone way down.