NIS America Reviews | Read Customer Reviews of nisamerica.com

NIS America Reviews | Read Customer Reviews of nisamerica.com

NIS America reviews

19 approved reviews, newest moderated first

Javier V.
Dec 8, 2022
Purchased Y's VIII Lacrimosa of Dana…
Purchased Y's VIII Lacrimosa of Dana and recieved it 3 days later in perfect condition. I definitely recommend buying some of these collector's or limited edition games from them. I'm so glad I did.
Report
Sawako
Mar 25, 2022
First order
Had never ordered from them before and wanted to buy a blu-ray set that was $100+ since they had the best price for it anywhere. My concern wasn't warranted as I wasn't charged until it had been shipped and the items soon arrived perfectly safe and intact. Would happily order from this website again!
Report
Prince Erick C.
Oct 22, 2021
NIS America does not think of customers
Very poor reply in email. It's been 3-4 days since l inquired but they don't reply back. NIS America is dog poop when it comes to customer service. It is true they just take your money and not care about customer service.
Report
M G.
May 31, 2020
International shipping charges
Advertises international shipping, but hides rates that match the price of a collector's edition game. The charges exceed it as well, as they are somehow not covering import fees.
Report
New E.
Oct 22, 2019
NO CUSTOMER SERVICE
NO CUSTOMER SERVICE. THIS IS A SCAM! They will tell you that they need you to pay through their link to PayPal. DO NOT DO IT! They will take money and never send a product. ITS A TOTAL SCAM.
Report
Chris B.
Sep 30, 2019
NOTHING BUT A SCAM
I ordered the Disgaea 1 Switch Complete Rosen Maiden edition for a friend and I received an email from somebody at NISA that there was an issue with my billing and they wanted me to pay using Paypal from a new link they provided. The problem is that they already took my money 2 days ago via CC with no issue and have yet to refund me so I can pay their new method. They wont reply to me through email but will reply through twitter to say that I should contact them through email. They haven't shipped my package even though they're holding onto my money I sent them while still asking for more money.
Report
Sabine
Apr 15, 2019
Not delivering to PAL-region?
Not delivering to PAL-region?? What a bad customer service! Nowadays people can afford multiregion DVD-players. Even multiregion-Bluray players can be bought. Thus, not shipping to PAL-regions is a lame excuse! Completely disappointed!
Report
The J.
May 24, 2018
Wrong games orders
Will buying 3 timesAlways sent me something wrong Send a message and seven days later Say sorry I’m never buying games there
Report