Claudio B.
Negative Returns on my two accounts
I’ve had a very disappointing experience with Nirvana Systems. After a month and a half of trading, both of my accounts are showing negative returns. My Roth IRA is already down -4.66% and my cash account is also in the red at -0.15%. I filled out their contact form asking for help, received an automated reply promising contact within 24 hours, but no one ever reached out. I even sent a second email and still haven’t heard back. The only thing Nirvana seems punctual about is collecting their fees, not supporting their customers. I only wanted to check if my settings were correct or if there was anything I could do to prevent further losses, but their lack of response has been frustrating and unacceptable.
Response from Nirvana SystemsSep 15, 2025
Thank you for your feedback. We understand your concern regarding the drawdown you experienced. It's important to note that drawdowns of 4.66% and even 0.15% are well within the range of historical results and are a normal part of trading and investing. No trading strategy, regardless of how robust, can entirely eliminate the possibility of a drawdown. We continuously test our strategies against historical data to ensure they can withstand market fluctuations and produce positive long-term results. We apologize for the delayed response and we will be reaching our to you to cover your settings and answer any other questions you might have. We appreciate your business and hope to have the opportunity to serve you better in the future.



