Cecilia C.
Great coordination
The coordination and way of work is really good, clear communications and good content production

Ninja Promo is a full-service digital marketing company built around subscription-based dedicated marketing teams. We replace scattered agencies and freelancers with a cross-functional team of strategists, designers, content creators, media buyers, and analysts working as your own marketing department. We cover strategy, design, creative and content (including video), performance marketing, SEO, paid media, social media, influencer marketing, PR, web and landing page development, and analytics. Our research-driven, cross-industry approach has delivered results for B2B, SaaS, crypto, fintech, e-commerce, iGaming, AI, and more.
Ninja Promo (ninjapromo.io) has 43 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
43 approved reviews, newest moderated first
Cecilia C.
The coordination and way of work is really good, clear communications and good content production
Spicy P.
Working with Ninja Promo has been great! They're tremendously helpful in the process of set up along with ongoing support to make sure everything is working correctly and efficiently.
S.E.
Our account manager Helge is very responsive and communicative. I've been pleased with the content and design team outputs and their support of our rebranding efforts. I've also been impressed with the turnaround times.
Chelsea V.
Good value for money. The results didn't show right away, but we aw steady growth after about 6 week (or smth like that).
Phil P.
They have certain skills, they are professional - but they do not care about your business. Agnostic to success but will bleed cash.
Response from Ninja PromoDec 5, 2025
Hi there 👋 Saying that we do not care about clients’ success is far from how we see our work. Our subscription model is built around long term partnerships: we do well only when clients see progress and choose to stay with us over time. We checked our system and could not confidently match this review to a specific client or project. If this reflects a real engagement under different details, you are welcome to email [email protected] with your company name and dates so we can review what actually happened. In the meantime, we prefer to be judged by measurable outcomes, transparent collaboration and the feedback we receive from our long term clients and published case studies. Team NinjaPromo 🥷
Charlie D.
Had some doubts at first but NinjaPromo really delivered. The team was quick to respond and adjusted our company well.
Volen V.
Super disappointed with NinjaPromo. The onboarding call was a complete waste of time — felt like they were dragging me through their internal process rather than listening to what I actually needed. Endless meetings, vague answers, and basic questions that could’ve been answered with a simple Google search. Any time I asked for something specific (case studies, examples, flexibility), the answer was either “no” or “we need to set up another meeting with someone else.” They weren’t prepared, didn’t adapt, and honestly just felt like a rigid agency pushing a playbook, not a partner trying to help. Wouldn’t recommend.
Response from Ninja PromoDec 18, 2025
Hi there 👋 We looked this up in our system and this was a single intro call, not an active client engagement. There was no contract, onboarding or campaigns started together. Our first call is intentionally structured: we walk through how our dedicated team works, ask a lot of questions and try to understand your goals so we can see if we are actually a good fit on both sides. It can feel a bit “process first” in one short conversation, but that is exactly how we avoid promising things we cannot deliver later. If there is a potential fit, there are usually one or two more calls before any contract is signed. On those we bring in a strategist, review relevant case studies, talk through a draft plan and only then decide together whether it makes sense to move forward. In your case it is clear that this format and our style did not match what you expected from an intro, which is why we did not move forward on either side. Team NinjaPromo 🥷
Mel
We worked with Ninjapromo for three months. The collaboration was straightforward, with clear communication and transparent tracking of hours, which made it easy to stay organized on our end. They have a couple of good designers who produced quality visuals, especially when given clear direction. While some aspects of the work required more hands-on involvement from our side than expected, the team was generally responsive and willing to make adjustments based on feedback.