Daniel U.
Best RMM tool in the market
NinjaOne is the best rmm tool in my opinion. Its scripting capabilities and community support is exeptional. Also love their support as they are always helpful.

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness.NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform.NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA.The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.
NinjaOne (ninjaone.com) has 35 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 14 reviews with 5 stars · Clear filters
Daniel U.
NinjaOne is the best rmm tool in my opinion. Its scripting capabilities and community support is exeptional. Also love their support as they are always helpful.
Neil G.
NinjaOne is an amazing tool for IT departments as it helps with so many various areas: remote monitoring and management of endpoints, patching both operating system and applications, and vulnerability assessment.
Dan
What made our experience great was the right tool for the right job - even when I didn't yet know I needed the tool. With covid and a change from mostly VDI to a mix of VDI and laptops - remote users I was at a loss how to reliably support the new endpoints. As a small IT department I quickly learned that NinjaOne would fill the support gap for us remarkably well. I use patching, automation and soon ticketing. I'm not sure why it has such a low rating here but the only thing I can fault is perhaps a tiny bit of learning curve. But then I had never used an RMM tool before (of any kind).
Brett C.
We have been using NinjaOne for a few years now. It is a great product. We've had no issues. They continue to add features in a timely manner. We've been very satisfied with the product.
Gerard N.
NinjaOne has become the RMM go to Tool for our organisation, as a Managed Service Provider, we are able to troubleshoot and perform all necessary work to support our clients The NinjaOne team is always at hand making our job so much simpler
ExpiriaNet.it
After trying different RMM and PSA solutions in such a short time, the transition to NinjaOne was simple and straightforward. It is very powerful, easy to navigate, and has an amazing user interface. Excellent integration with external applications. Plus, the staff and customer service and support community are just amazing. Thanks NinjaOne!