NinetyReviews of ninety.io

Response from NinetyApr 14, 2021

Thanks Vicki! Our support team at Ninety.io is always glad to offer help. I'm so glad we were able to get it fixed for you right away!

Response from NinetyApr 19, 2021

Hi Brian, I reviewed the incident you submitted about lost comments in your rocks. We did have the dev team look at your account and they were not able to find any problems or bugs that would cause this. We did respond to let you know the data was not recoverable and was most likely caused by a user in your account deleting the comments in question. I have asked the dev team to look into creating an audit for all client accounts to help track this in the future, Again I am sorry for the loss of your data, but it was not due to a bug in the system.

Response from NinetyApr 14, 2021

Hi Bill...thanks for the insight. We push out major upgrades about once a month, but we also make fixes and small updates as needed. For large updates we will either send out an email or post it on the products update page here - https://www.ninety.io/updates. But for smaller fixes and updates we simply make them as needed without fanfare. I am sorry that this may have been troublesome at times, but it is necessary to make sure Ninety.io is operating at its best. We do also have a way for our clients to see what's on our roadmap, and to actually provide a vote. Please take a look - https://community.toolshub.ai/product-feedback-roadmap-22