Nine Line ApparelReviews of nineline.com

Ok. So 2 stars because they use to be good. No more. Horrible customer service. Ordered 2 men's t shirts a sticker and was supposed to get a free short sleeve t shirt. Was for Fathers Day. Was supposed to be here the Monday or Tuesday after. Did not receive it over a week after supposed delivery. Started trying to call. 5 times and no one answered and no return call Emailed customer service at least 5 times. Finally got an answers that they had NO answers. Really!!! Use my order number I sent you to see what was going on. I have bought a lot of Nine Line merchandise No more. If I had two weeks of trying for this order why would I waste my time and money patronizing them. I supported them as I am a huge veteran supporter. I will just find another veteran apparel company I was very honest with them that if I did not hear back I would dispute my transaction and post on Trustpilot. Apparently they don't care ( they took my money out immediately). These companies need to realize all your small customers are what makes a company successful. Word of mouth , wearing the product, etc. They let a loyal customer down. Update: Finally heard back from customer service Ti be fair she was very nice and totally understood my disappointment. However that being said still shame on Nine Line. She said they only have two customer service representatives. That's unbelievable and not smart business. They did make it right so that's a plus.

I ordered 2 t shirts. Their website said to allow 5 to 7 business days for my order to be filled and shipped. My order was eventually filled. I received the 2 shirts exactly 1 month after placing my order. I am not happy with the fabric used in the shirts they sell. It is sheer and very thin. When I look in the mirror I can see my skin through the shirt. I will no longer spend any of my money with Nine Line. I placed a 2 shirt order with Warrior 12. I reveived my order within a week. I will be buying my shirts from Warrior 12 due to the excellent service and the fabric used in their high quality shirts.

I love the company and what they stand for. The designs they put on the shirts are great. The quality of the shirts themselves is absolutely terrible!! I have 6 and they have all had issues within the first 6-9 months.

I was hoping that I could find a quality, USA made or even something that wasn't made in CHINA conceal carry jacket from Nine Line Apparel. Not the case....I am willing to pay the extra money for US made quality products; but where can they be found?! I purchased the Lightweight Conceal Carry Jacket in a large with the American flag on the left breast. The jacket is too big, uncomfortable and disappointingly is made in CHIIINAAA. A word of advise....charge more but offer better products....Great Americans will pay for quality.