Justin W.
They haven't shipped my order after 2…
They haven't shipped my order after 2 weeks, no communication whatsoever. Beware!
Nine Line Apparel represents the grit and commitment of all Patriotic Americans. Founded on the principles similar to other value based organizations, Nine Line aims to promote the issues faced by all those who have served their country, on both foreig...
Nine Line Apparel (nineline.com) has 124 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Justin W.
They haven't shipped my order after 2 weeks, no communication whatsoever. Beware!
James K.
I don't like piling on, but 9 Line has gone downhill. Being a Vet, I try to find veteran owned and operated businesses - I got on-board early for just that reason. I've noticed a gradual thinning of the material over the years. The last shirt I purchased, I could literally hold it up and see through it. Yeah, that's bad. I buy T-Shirts for comfort and durability. I don't believe there's enough 'value' as a consumer to warrant purchasing any more of 9 Line product. I sent, essentially this same note to 9 Line. They responded with a 'thank you'.
Vincent P.
The T-shirts are very thin, and the neck line was stretched out, just very poor quality shirts.
Matt J.
I bought 1 tshirt from the company. I love thier designs and the fact it's run by veterans. I was going to buy more but just wanted to check one out first. I'm glad I only ordered one. The quality of tshirt they use is the thinest and cheapest I've ever seen.It probably won't last more than 5 or 6 washes..I don't mind paying top dollar for a quality tshirt but they use horrible brand for thier shirts.Not sure what brand it is but probably from China because the shirt is supposed to be x -large but it is smaller.
James
What terrible shirts. They are super thin and while get a hole if they are looked at badly. The fit is insanely terrible. I saw reviews that said the shirts "run small" I ordered a whole size larger and it still was too tight... Over priced, poor quality control. Needs a boycott.
MARKUS W.
Ok people my last review i will ever make because i WILL NEVER Buy anything not even a key chain from Nine Line,So in my last review i stated i had ordered a Pink Tank Top for my daughter,Now this is only the second order i have made from them i thought i would give them another chance from the first order a bought a Hoodie w/t 24 hr shipping well that didnt go over to well 11 days later i got it,But listen to this one on Jan 7th i ordered a Tank Top Just one thats it only one well i got it today Feb 02 nd YEP do the math 25 DAYS FOR ONE STINKING TANK TOP..NICE JOB LINE LIVES YOUR NEW NAME... ALL THAT FAME WENT TO THE CEOs HEAD INSTEAD OF FIXING YOUR COMPANYS ISSUES.. OH ALLS THEY CARE ABOUT IS THERE DOGS THEY BRING TO WORK THEY SHOULD TAKE CARE OF THE PEOPLE THAT SUPPORT THEM ( NOT ME ANYMORE )
Gem
I wish I had looked at trust pilot first as the reviews don’t lie! Absolutely terrible service from Nine Line. I ordered a baseball hat on the 3rd December & I received an email on the 10th Dec to say that it was being shipped. However, only a label was created and the carrier never received the package. I emailed, got zero response. I called & the person said they would have another one shipped out tha day. Still waiting on an email to confirm shipping so I emailed again - no response and I’ve called several times and I’m being told to leave a message. I contacted their social media page & they said they can’t help with shipping but that someone would email me. They did email but they’re blaming the carrier for losing the package even although the package was never sent to the carrier. They’ve said the cap needs to be embroidered & they don’t have a date when it will be sent! This was supposed to be a Christmas gift. It will be getting sent straight back. Avoid them at all costs, they seem a scam!!!
Top P.
I ordered a hoodie, and was advised that my item would arrive by a certain date. Well that date came and went, with NO email update or explanation. So, I called "customer service", and of course got the runaround. And why should a customer be required to download another app in order to keep track of their order ? I can say this unequivocally that when my order finally arrives ( which should be around March of next year), I am DEFINITELY not going to bother to open it, and return it the very same day !!!. I encourage everyone who have left negative reviews to file a formal an online complaint with the Attorney General's office of the state of Georgia. I just did so, and it was a very easy process. It is way past time to hold this company accountable !!!