Nine Line Apparel represents the grit and commitment of all Patriotic Americans. Founded on the principles similar to other value based organizations, Nine Line aims to promote the issues faced by all those who have served their country, on both foreig...
Nine Line Apparel (nineline.com) has 124 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Consumer
I wish I had read these reviews before I placed my order, this company is absolutely horrible. Placed an order and waited 2 months. Called customer service three times and was told each time they had no idea why my order was not being processed. DO NOT WASTE YOUR MONEY!
Ray P.
This company is something else. They'll take your money no problem and then never send your order. I signed up for 1 month subscription on May 27th and never received the subscription box for the month of June even though I paid for it. After contacting customer service 4 times over 2 weeks I was finally told I was not going to receive my item(s). This company is a joke. Do yourself a favor and steer away.
True G.
Bad quality product, and not very friendly customer service. After being very angry at an order that I received from them, I was told that this place was also terrible to its employees,as well. Especially the veterans.
Thomas (.
I ordered a concealed carry coat from Nine Line Apparel, which was clearly noted (on their website) to have been manufactured in the United States. After I waited almost a month, my order arrived and I noticed that the tag in my coat stated that it was made in China. So basically, I paid close to $100 (with shipping) for a cheap shirt made in China with an American flag embroidered on the chest. I will NEVER order anything from this company ever again!
JacksonTraveler21
Wasted $34. The shirt they sent was supposedly a women’s large. Couldn’t even get it over my shoulders and I am not big. 5’8” and 130 pounds. It doesn’t even fit my slight built 12 year old. Company denies there’s a problem and wants me to pay the shipping to send a new one. I won’t fall for that mistake twice. Never again will I order from them.
R C.
If I could, I'd give them zero stars. Placed my gift order that should be shipped priority. They didn't even get a shipping label on it til a week later, and never shipped it priority once they finally did. Now it will not arrive in time to give the gift. It's not expected to get here til after the recipient is gone. All in all a week and 1/2 because they didn't get it out on time nor ship it out properly. Very disappointed in this company's customer service, too. Sent emails, texts and posted on their FB site with no response. I have bought their apparel from fundraisers in the past, so I THOUGHT perhaps this was a reputable company, They don't even respond to the problem. Never order from them or think "priority" status will get it to you on time when it takes them a whole week to even slap a label on it and send it out the door. Bad Business! Very disappointed.
Charles
I do not recommend nineline apparel. They allow others to sell their products. These people lie and up charge the products. When you contact customer service they respond with “ they set their own prices” The product is also very weak and cheaply made. I had a shirt last 1 wash before it was ruined. This is not a proud American company. They don’t even make all their products in America.
Whitney P.
Been well over a month with no answer and round about customer service calls on where my merchandise is that I ordered mind you I am a very frequent customer who has yet to have a problem but after this I refuse to give them another dollar from me. I don’t mind waiting but no one can give me a single answer as to what is going on! Ridiculous....
