NilightReviews of nilight.com

You can't get a hold of these monkeys.... They have some robotic recording and no live people!!! What gives? They are a chinese brand trying to make it appear that they will support you in the US. Well, that is a BS concept, clearly! Don't buy any of their products if you think you are going to need/get support.

Not sure why so many negative reviews about the customer service, they got back to me quickly and even offered to replace my product. Very easy to understand and communicate with! I had purchased one of their light bars for my truck on Amazon about 2 months ago. I barely installed it a few weeks ago but noticed the turn signals weren’t working properly. Couldn’t return through Amazon so I contacted Nilight through their website and got a response the next day! They were able to replace my item without me having to send the first one back to them. If you’re worried about purchasing something from them, do not listen to these reviews. They solved my issue quickly.

They sell a bumper for a 2016 Jeep JK through Amazon. We recieved and it did not fit. They did not respond to emails or calls for 2 weeks. 3rd try by email, they finally respond, it does not fit your year car, ask Amazon for refund. No help trying to find the right bumper. BAD COMPANY DO NOT USE! No help whatsoever. They could have cared less.

Update - I did eventually receive my item. Thanks! ***Shipping info was sent, then package never moved. After 3 weeks of repeatedly checking in with them, it turns out the item was out of stock and never shipped. Canceled order, a week later I am waiting to see if I will get a refund or have to file a dispute with my credit card company. Very disappointing, waste of time. Submitted this review on their site and of course they didn't publish it.

I purchased a 50” Light Bar that advertised 288W. I tested the output and it is 178W. It has been days and the only response from the Support center is asking me where I installed the light (which is meaningless). Misleading advertising and poor customer service. UPDATE: Their response was that the 288W rating was "theoretical power of the LEDs". I am getting 62% of their stated power...I guess they shot a little high on their "theory"

Have had 4 6 switch boxes on my l-3301 tractor, all have failed in or about 1 year. Have sent several e-mails concerning this and numerous phone calls [none of which were answered or returned], very poor customer service.

Their customer service sucks they don't ever get back to you you send emails all you get is some computer generated reply that tells you they'll get back to you as soon as possible. They are slow to process your order.

They address on the website is in PA, However they are actually located outside the USA? I emailed them and they said due to the time difference they may not be able to contact me during regular hours? I’m also in PA.. I told them by email I’m in the same state to which they never replied! Scam or not ? Seems scammy to have a USA address if you’re not at that address..