G A.
Lights don’t deliver promised output
I purchased a 50” Light Bar that advertised 288W. I tested the output and it is 178W. It has been days and the only response from the Support center is asking me where I installed the light (which is meaningless). Misleading advertising and poor customer service. UPDATE: Their response was that the 288W rating was "theoretical power of the LEDs". I am getting 62% of their stated power...I guess they shot a little high on their "theory"
Response from NilightOct 30, 2025
I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at [email protected]. They will be happy to assist you. Thank you for your understanding!