NikonReviews of nikonusa.com

Nikon products are excellent. They are responsive to my questions and concerns. I now own 3 Nikons.

Great to see refurbished lenses sold directly from Nikon USA!

I recently returned from a dust storm in the Southwest and desperately needed my Z8 camera professionally cleaned. Problem was I am gong out of town in a couple weeks on another shoot. I explained that to a customer service representative on Nov. 2 over the phone. She was kind and understanding and said she would try to help. I had gotten caught up in the recall paperwork for the eyelet and unknowingly should have submitted a repair order instead. She helped me straighten that out while I was on the phone. I ran to the UPS store that afternoon and now, less than 1 week later, my camera is on its way. This is my second experience with Nikon USA customer service this year, the first being the Z8 recall for the lens mount, and both times they have been fantastic. I understand that other people may have different experiences with customer service but I can only say how easy and helpful they have been with me. Perhaps, as in any relationship, if one goes into it with kindness, the result will be the same. Thank you Nikon. BTW, I have been shooting Nikon since 1975.