NikonReviews of nikonusa.com

Generally, the tech support folks are not that knowledgeable. I did get one guy, Tony, who was spot on, others, not good. SnapBridge is hit or miss. Nikon leadership should be ashamed at how poorly this app operates. The set up is a nightmare. I suggest they outsource this app to Adobe to redesign it from the ground up. Also, and I might wrong about this, but it seems that the support people are working from remote locations. It is often difficult to hear them and there are distracting noises in the background. The cameras are amazing, the support not so much. Sooooo much different from Canon in that regard.

I got a "you're in default" letter from Bread Pay, regarding a loan used to buy $1100 worth of Nikon stuff. I have the loan number, and the order was placed in my name. So I can easily prove who I am and that I got the bill for the order. But would Nikon tell me where the order was shipped, the phone number used, what was ordered, or anything useful at all? They would not. My wife is an avid Nikon camera enthusiast. I'm not a Nikon hater, but I do not agree at all with protecting thieves!