briana G.
Frames are nice, however prices have changed.
I really enjoyed the frames and trusted the prescription I received in the glasses I have purchased from the company. However, in my recent months of shopping I have been discouraged to complete an order by the cost of lenses now. They went from $5-$10 range to now $25 and up.There are mulitiple competitors offering similar frames with lenses in the $5-$10 range. Because of this lately I have been opting to buy elsewhere. I hope that Nihao can make the changes needed before their business begins to suffer.
Response from Nihao OpticalApr 14, 2021
Hi Briana, Thank you for sharing your experience with us. Our products have been upgraded. And we have a big promotion now. If your order is more than one pair of glasses, the most expensive frame will be the original price, and other frames will get 50% off. Meanwhile, the warranty period of the frame is extended to 180 days from the day you receive the glasses. Nihao Optical aims to offer you comfortable and stylish eyewear at the most competitive prices on the market. You are always more than welcome to contact us for any and all questions about our products and service. We are always here to help. Again, we are sorry for your unsatisfactory experience. Thank you. Have a great day.