Allen H.
Purchasing accessories online not good!
Purchasing courses online is awesome great material never had a problem. However, purchasing accessories and tools big problem nobody’s returning my email. There is no number to call to get in touch with anyone about the accessories that I purchase. I’m not satisfied and I’m not happy purchasing accessories from you guys and I probably won’t purchase accessories from you again, but I will purchase online material. Thanks.
Response from NAT Global CampusAug 16, 2023
Hi Allen, Thank you for sharing your feedback. We genuinely regret that your experience purchasing accessories from our continuing education platform was not up to your expectations. We deeply apologize for the inconvenience. Regarding your email to us, we see that you first contacted our Customer Help Team on August 11th about the status of your Heated Scraper order. We responded on August 13th, informing you of the delay in shipment and offered a free course as compensation. Moving forward, we are pleased to inform you that your order was shipped and is expected to arrive at the start of next week. Please check your email for the tracking number, as one of our Team members reached out to you there with all the relevant details. :) Warm regards, Team NAT




