Christopher M.
This is how businesses should be run.....
Nic should expand and repair more things or run a bigger business. Every single thing about getting my HomePod repaired was handled with the professionalism, speed, courtesy and empathy we all wish we had from every businesses. It's wonderful that he took a curiosity about HomePods and turned it into an efficient, well-priced business that preserves value and keeps fixable electronics out of the waste stream. Was disappointed that apple said it was absolutely unfixable and that they'd do me the favor of taking it off my hands and recycling it.



