Roy
Boots don’t fit Lousy Customer Svc
I went to the Spokane store to get properly fitted as need a wide toe box and extra room in my left boot to accommodate arthritis in my big toe joint… I wear a size 12 or 13 as it is I received a SIZE 10 a couple months later. I knew there’d be a break in period but I couldn’t eve get my foot into the boot (the boots are beautiful and smell lovely) but I didn’t even lace them up… I returned them and sat on hold a few times ( my credit card # changed so they’re supposed to send me a check that was two weeks ago. I’m on hold while I write this … what a waste of time and a big fat disappointment , BTW don’t press 3 they never called me back last Thursday
Response from Nick's Custom BootsAug 20, 2024
Hi Roy, I am sorry to hear about the poor experience. We will be reaching out directly and apologize again.