Nicetown.comReviews of nicetown.com

I spent almost $500 on custom "100% blackout curtains" and they sent me curtains that were completely sheer and not light blocking at all. I sent them photos and called them and emailed countless times. Amy would not respond to my emails and would not take responsibility for the mistake. They are scammers -- DO NOT order from them!!!!!!

Buyer beware - they are a suspicious company and send you defective items and decline refund when you ask customer service. Their provided phone number is actually a dead line, their chat offer is a lie because no one responds to you, and their customer service representative "Amy" emails from a weird Chinese email and suggests I give my defective product to a friend when I showed them a ripped and stained product. I've received multiple spam calls with a Chinese country code since ordering from them, and I would never EVER think of buying from them again.

Curtains are sheer, can see through them. When you call customer service, line hangs up after 4 busy signals. No response to text either. Want to cancel 2nd order - conveniently, no one to talk to.

I have ordered almost $1000 worth of curtians from Nicetown. One set has one panel that is nothing but crap. It doesn't hang evenly. You can clearly see that the panel is uneven at the bottom. When I contact them they offered me a $30 refund. Are they serious! Do business with them at your own risk because if something is wrong they won't work with you. Typical Chinese company, untrustworthly and usually in the rip customer off frame of mind. By the way I took the curtians to my semtress to see if you could even out the hem. Becuase the curtains are so badly cut I will loss 4 inches from the bottom of each panel that makes them too short. And the cost to fix them so they are even, over $200 since the curtains have to be completely taken apart and remeasured. Bad company run by awful people. They have even stop responding to me requests to resolve the problem. Buy at your own risk.