NICE inContactThrough a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
NICE inContact (niceincontact.com) has 268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shawn K.
great product, very flexible, self programmable, can make changes on the fly if you know how, support is pretty responsive on urgent issues, would recommend for large clients but may not be cost effective for smaller. (your mileage may vary)
