nicbase.comReviews of nicbase.com

If there were an option to rate zero, I would. I don't know why, but they don't respond to emails or phone calls. My orders were made over a week ago, ups still don't have the packages. What did nicbase do with them? Can't get any response, but the money has been taken out of my card. Poor service, feels like theft.

Worst customer service ever seen! J'ai effectué une commande il y a plus de six mois que je n'ai jamais reçu. Malgré 4 courriels envoyés, ils n'ont même jamais pris la peine d'y répondre ni de me rembourser. J'avais également commandé sur CENTRAL VAPORS presque au même moment et eux, ont pris soin de me répondre et même de me rembourser sans même encore avoir reçu le paquet (qui fût retourné aux douanes). Bref, NIC BASE n'a pas a coeur de bien servir ses clients. Première fois que je suis aussi décu d'un achat de nicotine. WORST NICOTINE SUPPLIER EVER SEEN...STAY AWAY and go buy from CENTRAL VAPORS ou nimporte quel fournisseur qui se soucie réellement de ses clients

This company is weird. They have awful communication and don’t respond to emails. They assure you that you’ll receive your order, to get you to buy their stuff only to wait 3/4 days for your item to ship and then even if you buy 2 day/1 day shipping, it will still take a week. They drop it off at UPS access points, for some reason not an actual UPS store which would make more sense than an access point. It’s just them being lazy and having no sense or urgency as if the people who pay for their product don’t keep them in business. I’d not shop here, if you do DO NOT pay $40 to get 1 day air because they’ll take it to an access point and it’ll take forever to get it. I’ll likely never come here again. They’re full of sh*t and unhelpful and slow.

Due to a new law regulations in my country I had to return my purchase. Never got back my promised on their website refund! I felt robbed!

I placed the order and 4 days later I get an email saying that the USPS has it. 4 days! I do not recommend them and will be searching for another company that actually does what it's supposed to.

Placed order and there has been no update to shipping. Unable to contact this company by phone, email, or message via the website. After logging in after 5 days company has a pop-up saying they are moving. At the present time, I would not trust or recommend this business.