Alex M.
The delivery took 9 days after the…
The delivery took 9 days after the order was placed. However, the products do not correspond to the quality as described on the website. The prices are disproportionate to the quality. To be honest, this is pure rip-off!
Response from Nialaya JewelryMar 12, 2024
Dear Mr. Moll. We are genuinely sorry to hear about the frustration and anger you're experiencing. Our product descriptions explicitly outline the composition of each item, leaving no room for ambiguity. It's crucial to note that each bracelet is meticulously handcrafted, bead by bead, in Los Angeles. Moreover, the wire utilized in the "Wrap around bracelet" is sterling silver, as clearly stated. Therefore, there is indeed silver present in your bracelets. However, we opt for steel in these specific bracelets due to its superior durability—it doesn't tarnish, lose its shine, or succumb to dullness or dirtiness, unlike silver. Upon receiving the bracelets back You can expect a full return and we wish you good luck and positive energy as it's clearly needed. 😉