customer
Didn’t get notice of product shipping…
Didn’t get notice of product shipping until the day of shipment. I asked him not to ship it. They said they could not cancel it. I have called them four times and every time I’ve asked for a return they said they’ve expedited it and someone would be back to me in two days. This has been going on for three weeks. I still have not heard back from anybody so I’m going to dispute the charges with my credit card company. Do not do business with this company.
Response from Natural Health Co.Aug 11, 2026
We’re very sorry to hear about your experience. We understand how frustrating it must be to have reached out multiple times without receiving the follow-up you were promised. That’s certainly not the level of communication or service we want to provide. We’d appreciate the opportunity to look into this and help make things right. Please reach out to our team with your order information so we can locate your account, review what happened, and assist you as quickly as possible. Thank you for bringing this to our attention.