Gina
I used to love NHC
I used to love NHC. Because of their reasonable prices, rewards program, and sales, I would not buy my supplements anywhere else. However, they have changed in nearly every way. Subscribe and Save is their new default and I can't tell you how many times I mistakenly clicked on that one. I think that's deceptive. Their sitewide sales are not what they used to be - 20% off is now only with spending a huge amount of money. The sales are also few and far between, unlike in years past. Otherwise it's 15% or even just 10%. Their point system is nothing like it used to be. Honestly, I've started going to iHerb and some other places to get good discounts. Breaks my heart to do so.
Response from Natural Health Co.Aug 17, 2026
Thank you for sharing such honest and thoughtful feedback. We’re especially sorry to hear that changes over time have made you feel less connected to NHC. We know it’s not easy to hear that a customer who once chose us first is now looking elsewhere. Your comments about the ordering experience, promotions, and rewards are important, and we’ll make sure they’re shared with our team. We truly appreciate the years you’ve spent shopping with us and the opportunity to hear what matters most to you.