Nhala HomeReviews of nhalahome.com

Do not buy anything from them. They screw you over and have their products made in china and never tell you. They delay their shipments by weeks and when it gets returned to sender they will not refund even though there is proof from the post office. Worst customer experience of my life. And that says a lot from someone who does a lot of online shopping

I design and sell shower curtains for the brand Metro Shower Curtains (metroshowercurtains.com) and was upset to find that Nhala home has pirated my designs for use on their products without my permission or knowledge, at presumably a much lower quality, as they do not have access to my high resolution art / print files. This is theft. Please do not buy anything from this company.

Scam scam scam I ordered a rug and it has been over 4 weeks and it still hasn't been sent to a usps store to be shipped to me I contacted them several times and they told me what I already knew the shipping label was created and is awaiting arrival at a usps store and to calm down so I now contacted my bank and disputed the charges I'm so aggravated this website is a complete scam do not order 😑

Ordered a simple yin yang tapestry and can't get over how poorly it is made. The yin yang symbol is squished, not circular. It's not even centered. Novice graphic design errors. I don't even want my $20 back.

Dishonest, ordered a gift before Thanksgiving, it took 7 weeks to arrive to recipient, I was lied to repeatedly about tracking numbers, shipping times, etc. It wasn't until I finally asked my bank to intervene that the item suddenly became "in route" after it went back and forth the United States a couple times. The item received was so poor quality, the design and clarity looked horrible, nothing like the website photo. When I contacted customer service, they insulted me and told me there was nothing wrong with it, when clearly there was, anyone who looks at it next to something clearly printed can see the design and print was completely blurry and off. The fabric wasn't even acceptable for a table setting, it was more of a shower curtain polyester - when they finally agreed for me to send it back, they provided no information that was legible in English, I questioned several times about sending it to one of the United States places it circulated after coming in from VN, and they refused the return. Almost $62.00 for something you could buy here in the States for under $10. And there is no "customer service" only an email address and you have to wait days for them to respond. And the LIES! telling me it was an individual custom made order, the excuses for the delays, etc. Horrible Horrible Horrible experience all around - I will continue to challenge with the banks and the Better Business Bureau - very unfair and deceptive

Total scam artists. The merchandise they picture is not what you will receive and they will change the description to match what they send so you have no recourse. BUYER BEWARE!!! Update after their reply, Company has absolutely no interest in pleasing customer. They pulled a total bait and switch. Showed a photo of a 3D glass ornament and sent a photo of it on a 2 D piece of plastic!! You can’t make this up. Glad I was only scammed out of $20.

Item was not as described. What was shipped looks like a cheap knock-off compared to the photo on the website. When contacted, the store told me that items may vary from product shots. That is not stated on the website! I attempted to contest the issue with PayPal unsuccessfully as the store fought back. They finally settled on a refund if I were to pay return shipping . . . to a Vietnam address. That's practically the cost of the item I purchased! Add that to time and effort to return, and I might as well accept I lost money and trash it. It's also worth noting that the website states "Almost all of our products are produced in the USA", but mine came from an international address and was not manufactured in the USA. Do not trust this website.

This website is a rip off! I bought a $130 rug for my nursery and the quality is awful. It’s equivalent to a $30 bath mat! Their website states you have 30 days from the time the item is received to return for a refund. It then states that some items are exempt from a refund and to “read below” but there is nothing below stating what items would be exempt. I emailed customer service and they told me “ After receiving your feedback, we can't refund you bc the package was right to the order.” Awful.