Remus D.
Worst services ever
My experience with the NGC Germany offices is a terrible one and if I could give minus 1 star I would give it without hesitation. I am writing this review as maybe it will help other people not to get tricked by these unserious guys ... I paid the 2 bills for grading 2 sets of coins on the 21.10.2021 and after 2 months and a half I don't have the coins, no tracking number, I do not have the money back (130€) for the membership nor an answer from them. In total I paid : 130€ for the premium membership, 96€ for 3 coins, 315€ for the 6 other coins and 22€ for shipping them to Germany. - first minus point : They state that if you buy the Premium Membership (149$ or 130€) you will get that amount as credit back meaning that if you send something for grading at their offices you can use that 130€ credit. This credit should be deducted from the total amount when you calculate everything using their forms. I never got that money back neither as credit neither in my account even though I was promised that once they have the invoices (I got them since more than 2 weeks) they are going to return this money. - second minus point: The coins were sent on the 21.10.2021 and still did not get them back today 04.01.2022. - third minus point: The billed me with 61.32€ for the transportation, but I never got the coins neither a tracking number. - 4th minus point : my initial estimations of the coins were wrong and I put really high prices for some fake coins because I thought they were genuine. Instead of paying the standard grading service for 27€ for each of them (as their value is not more than 300€) I ended up paying 42€ for each (instead of 50€ as I initially put on my estimation). I was expecting a stronger correction from their side. - 5th minus point: I send for grading a coin that I believed is from Silver (it doesn't exists anywhere made from Silver) instead of Copper-Nickel and got the coin graded without saying the actual composition of the coin (I can see the results on their website). I attached the bills I paid, the communication with them and some other screenshots to prove my points (on Google reviews you will find the photos as here I cannot post them).


