NextStepReviews of nextstep.com

While I appreciated the fact that the training would be at no cost, which was a plus considering that I didn't have a lot of financial resources to pay for school, I was disappointed that when I started my first day at my placement, I felt very unprepared. I was thrown into the deep end of the swimming pool so to speak and had to figure a lot of things out for myself. I am reluctant to take the skills test for my permanent license and am seriously seeking employment in a different field at this time. While this didn't work out for me quite the way I had hoped, I sincerely wish others all the success and hope it works better for them than it did for me.

Repetition of e-mails and text about the same subject (It is overwhelming) Unprofessional coach- Coach ask you a question and 10 minutes later calls you back because she went to tell somebody at NextStep. Scary situation. (But there is nothing to hide at least at my side of the story) Communication and expectations are not clear. Also coach set up for an appointment send you an e-mail and text confirmation about your next telephone training with your coach but one day before call you and get upset because you did not answered the phone for your meeting. This type of mistake is constantly. I wish they fix it. Training class: Training is scheduled but trainer or teacher doesn't show up to class. No e-mail of cancelation or being late are received. No body at NextStep answer the call when you call to get clarification about the trainer being late or class being canceled. There no apology not even when you tell them that you waited for 2 1/2 hours. I didn't want to leave this review but I guess is NextStep protocol.

This was an okay training program. However, the app had many glitches. When I started, I had to do video recordings to answer the challenge questions. That was not enjoyable whatsoever. Also, when I started this program, I was told/promised many things. But at the end, NextStep went back on their word. Mentors were friendly but not too knowledgeable, and the weekly calls were kind of annoying. They use an internet system to make this phone calls and I could hardly ever understand what my mentor was saying to me. I don't think this program helped me (training wise) get my certification. I've had plenty of experiences through my work places that helped much more.