Cathy B.
This dog food smells weird it smells…
This dog food smells weird it smells almost like Brewer cheese my dog won't eat any of it my dog is literally starving herself I asked for a refund and they wouldn't do it they claim that they have a refund policy and basically send it to me like I'm supposed to know there's a refund policy unbelievable do not buy this food it's horrible
Response from nextritionpet.comApr 14, 2025
Thank you for trying a sample of our cold-pressed dog food. You are correct in that it does smell a little different than traditional kibble because it retains more of the natural flavors of the all-natural ingredients. We are sorry to hear that your pup wasn't a fan fo our food, as every dog will have their unique preferences. We are also sorry for the confusion with the refund policy with our samples. Making this policy easier to find is something we could do a better job of to prevent any frustrating experiences like yours. We do charge a small fee for our samples, as low as $1.99 per sample with free shipping. Offering this lower price with free shipping means we lose money on each sample order which is why we unfortunately do not offer refunds on samples. We do apologize for any inconvenience and will work to make our policy more clear moving forward.