nextmedical.comReviews of nextmedical.com

So far so good. One little telemedicine hiccup. But that’s about it. Prices are great and customer service has been good too.

When I 1st joined Next Medical everything was just great, but lately, the communication is horrible! Customer service keeps trying to get me to book back to back telemedicine visits (every 2 weeks) saying they want to make sure I'm still on the medication. The last straw was customer service calling me the night before an appointment to tell me I needed lab work. I had to cancel my subscription and they gave me a hard time doing that!

Jim G was a great customer service agent with Next Med. I had the pleasure of speaking to him today and he was very informative and was also able to answer all my questions, make an appointment and returned my call to make sure everything was handled and I understand what was being done. Great communication! Thank you Jim G

Gibo gave excellent customer service this morning in regards to getting an appointment scheduled with the Dr. He was very informative and pleasant to talk to. He answered all my questions and concerns. I am very impressed with the level of customer support this company has!

I Spoke with James O today regarding follow up questions after my initial appointment with Next Medical and have to say they offered top class support. I am very happy with my experience and service I received. Great customer experience

Excellent customer service. I only wish the refill process was easier.... Dr. RILEY GREENE is awesome about responding and Rena is great with communication and handling any issue. Their Both Awsome!!!!

Excellent customer service from Jim G. and Josh. I’d had a few difficulties obtaining an appointment for a time that worked for me but these two gentlemen worked diligently to find me something that worked. I appreciate your help!

I had some unexplained charges but Elaine was quick to clear them up. I so appreciate her readiness to help me and apologize for any inconvenience. I will not hesitate to contact them in the future if the need arises. Thank you so much. Pat McCoy