nextmedical.comReviews of nextmedical.com

Deliver NOTas promised, July 2025 Federal Trade Commission fined $150,000 for false reviews, Google it will explain. Been waiting 2 weeks since they charged my CC , all I get is text messages apologies for slow progress. Stay away , they're a FRAUD

Very poor customer service! They took too long to deliver, then Fed x delivered to the wrong location. I’m still waiting. I do not recommend this company at all

Referred to next Medical chiropractic center in wildwood Fl. It was a horrific experience. Was in a car accident that severely affected my lower back and hip. The staff was so rude and uncaring. The Dr put me on the chiropractic table raised it up and dropped it down so fast and pushed on my lower back so hard at the same time I cried out and had tears in my eyes. She wouldn’t stop. She did it three times and smiled when I could barely move in intense pain. Then they put me in a traction unit around my neck. I’m still in intense pain with upset stomach. I can’t eat and can barely walk. She made my situation worse. Avoid this next medical wildwood office. They are uncaring and should be shut down. The Dr also lectured me if I didn’t do what she prescribed she would tell the insurance company I was being uncooperative. She also stated she gets nothing out of helping me. So it didn’t matter to her. I’m sorry but the pain got intense. I couldn’t take anymore.

Poor customer service. They repeatedly lied to me about the status of my refill, yet continued to charge me for prescriptions never received. I have received a refund, but only after I told them I was filing a dispute with my credit card company. There are other reputable firms out there. Don't pick NextMed!

If I could give this company less than zero, I would actually give it to them. This has been a nightmare. A couple of days ago, they made four charges to my debit card that I had not used because I canceled the account with that company more than 2 months ago. This is actually a scam when I called the phone number on the receipt they sent me they told me they would refund my money but they didn't ask me for any of my information and they have people who don't speak English well I recommend staying away from this company since it is a fraud and steal money They are thieves

Customer service is horrible. It takes 20 emails/ portal submissions to get an answer from anyone. They never resolve anything. You just get emails saying they are forwarding this to the correct department but no one ever gets back to you with a resolution. They charged $138 every month for the “program”/support but there is no support. Worst company ever.

Great Customer service and great healthcare

I was with this company for 7 months, paying $138 per month and only received 3 months of prescriptions. Not one prescription refill was filled without problems or delay. Process to pay and reschedule appointments was so much work - they should have paid ME! Keep away from this company