Next Gen MobilityReviews of nextgenmobility.org

Bought a Sherman-L from NextGenMobility in July 2025 and the charger started having problems within a month. Rob (the owner) responded quickly to my support request, offered some easy troubleshooting, and quickly sent out a warranty replacement when the troubleshooting didn't work. The replacement arrived quickly and has worked without issues thus far. I am extremely satisfied with my experience through Next Gen Mobility at this point and would definitely recommend them as a PEV dealer. 👍

I am new to the EUC world. I can say the customer service is the type you don't see much anymore. And don't be scared to use the messaging app on the site. It usually is answered within minutes, and they will help you not only on the purchase, but even after you receive the product. This is definitely a company run by a person who wants to share his hobby, and not just to turn a simple buck.

Great prices and fantastic service will definitely be using them again

Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy. When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm. Communication as I waited was great and even when there was a slight delay I was notified. The wheel arrived and I was able to get it out for about 60mi since Friday evening. There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them. I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.

great service, very friendly.

Very quick and thorough support. Great customer service.

I had great experience so far they have answered my questions and have been very helpful I do recommend buy from them

Great communication, great service.