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NA (nextgenerationtrust.com) has 12 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Blanca
I did not get enough information so I can manage the money how I need it
Response from NAFeb 5, 2020
Hi, Blanca! We're so sorry that your experience wasn't as good as you'd hoped it would be. We pride ourselves on our white glove customer service and do our best to ensure that every client is as educated as possible. We welcome any additional feedback you may have. Please feel free to contact us directly if you'd like to chat about your experience.
David
They did well in establishing my retirement brokerage accounts for private placements. It was a little complicated at first, but once the first placement was done, subsequent placements became much easier.
Response from NAFeb 5, 2020
Hi, David! Thanks so much for your feedback. Part of what Next Generation does best is ensure its clients are well educated and fully briefed on all our processes. For beginners, that sometimes requires extra hand-holding, which we are more than happy to provide. We're so glad you're having a good experience so far. We truly appreciate your continued support.
Sergio
Great customer service. Responsive and available.
Response from NAFeb 5, 2020
Thank you, Sergio, for your kind words. We truly appreciate your continued support.
Michael
Very responsive and professional firm,
Response from NAFeb 5, 2020
Thank you, Michael! Your kind words and continued support are truly appreciated.
