NexHealthReviews of nexhealth.com

NexHealth has made online booking so much easier for our practice. The onboarding process was extremely fast and we were up and running in less than two days. Since then, online booking has helped us fill openings in the schedule, made things more convenient for patients, and taken a lot of the headache out of managing appointments. I also had a great experience working with Ecom Lu. He was helpful, responsive, and made the entire setup process smooth and easy. Overall, NexHealth has been a great addition to our practice. Sincerely, A very happy front desk team 🤍

We had a great onboarding experience with Ecom Lu at NexHealth. He did an excellent job answering all of our team’s questions and hosted a Zoom training that was extremely helpful. NexHealth has a long list of services and features, which felt overwhelming at first. Ecom did a great job breaking everything down and making it digestible and approachable for our team (especially for some of our staff who are less comfortable with technology). He was patient, clear, and made sure everyone felt comfortable with the system. We’ve already seen a real difference in our workflow. It has helped our team work smarter, not harder, and Ecom played a big part in making the transition go smoothly. We really appreciate all of his help and would highly recommend him!

NexHealth is a great platform. The staff is so helpful and knowledgeable. Our office has been very impressed with the customer service. Everyone we have worked with have been beyond wonderful to work with.

Juliana is phenomenal — highly knowledgeable, confident in her expertise, and truly exceptional at what she does. She took the time to understand every pain point in my practice and addressed each one individually with care and precision. If you have the option to work with someone at NexHealth, ask for her without hesitation. What impressed me most was her ability to understand my problems even when I wasn’t explaining them clearly. She consistently knew exactly what I meant and guided me through the right configuration every time. I also repeated a few questions, and not once did she show frustration — instead, she patiently walked me through everything to ensure I fully understood. Thank you, Juliana, for your professionalism, empathy, and outstanding support.

NexHealth has been a great tool for our office! When we first signed up, we fell in love with the "Waitlist" tool. We are now able to fill our hygiene schedule without having to make several phone calls to patients to see who is available. Now we fill our schedule with just a few quick clicks, and our patients love it too! We have recently fully integrated with NexHealth and are loving it so far. Being able to send payment request has helped lower our AR tremendously and again, patients are loving the option to pay online and that they can see what their charges are for. Customer service has always been phenomenal and respond very fast. We love the online chat option and are excited to dive into more of what NexHealth can do with Treatment Plans and Payment Plans. Everyone on staff has been so friendly and knowledgeable. We just finished an onboarding with Tony, and he was extremely helpful and patient with us. Change can be scary, but he made the process seamless and was very encouraging the entire time.

Smooth onboarding with Ecom. Was great working with him!

NexHealth has helped our office streamline and save time with patient forms and communication. We had the privilege to work with Ecom who is quick to respond to questions and very helpful with explanations.

Ecom was very patient and willing to help when I was unable to give dedicated timelines