NexHealthReviews of nexhealth.com

This service worked for about 2 months after I bought it. Then I noticed I was getting no more online referrals from it because it was not functioning. I cancelled my service last month and they keep billing me. The representative said I would just have to renew my subscription and send them my $293.15 monthly service fee, which I do not want to do. If you use their booking service with my dental software, it keeps sending the same people notices over and over, which does nothing but drive away business.

In late October 2025, I met with NexHealth sales representative Christian Nelson and was led to believe that NexHealth’s scheduling software would integrate with my clinic processes and manage appointment availability. This functionality was material to my decision to sign the agreement. During a subsequent kickoff meeting with a NexHealth developer, I was informed for the first time that NexHealth cannot block time on my clinic’s Outlook calendar, meaning the software cannot integrate with my existing scheduling workflow. This critical limitation was never disclosed prior to purchase. Upon learning this, I immediately stated that the product would not work for my clinic. No development, implementation, onboarding, or operational services were performed beyond two introductory meetings. Despite providing no usable service, NexHealth is insisting on charging three months of fees. These charges are unfair and represent payment for services not rendered and for a product that was materially misrepresented.

As a managing co-founder of a busy podiatry practice, I’m sharing our experience with NexHeath. We engaged with NexHealth with optimism- their platform seemed like a promising fit. After a week-long wait to meet with their integration engineer, we discovered a core limitation: the system does not allow patients to make partial payments unless the balance exceeds $1,000. This was an immediate deal breaker for our financial workflows. We informed their team right away, before onboarding or integration ever began. Despite this, and despite no services being used, our requests for a refund were repeatedly deflected. Instead of honoring our good-faith efforts, NexHealth is now enforcing a three-month contract and intends to charge us twice more for a product that does not serve us. To my peers in healthcare: be cautious. I believe that ethical companies honor mismatches when they become clear- especially in service-based industries where the stakes involve patient care and overburdened medical staff. In this case, the refusal to issue a refund is not just a business decision; it reflects a values misalignment. I share this to advocate for transparency, fair dealing, and mutual respect in healthcare tech partnerships.