FRANK W.
Do not order from this company
Do not order from this company, i bought the fruit loops in a 16 ounce bottle and the oil did not throw in my wax melts, I wasted $30.00 on a fake oil that is mainly water. Dont buy from them...
Response from New York ScentJun 10, 2020
I've checked back through our messages and I don't see anything from you at all. In the future, please know that we take customer service seriously and as a small husband and wife team we do our best to make sure our customers are well taken care of. You can always contact us with issues. I can assure you that our oils are not "fake" and are certainly not made of "water". In fact, the fruit loops scent you purchased is a best seller. I wish you would have written regarding your issue and we could have tried to help you in your wax melts process. For example, if you're using soy wax, you've only had the scent about a day and a half since delivery and that is not nearly enough time to let the soy wax cure to bring out the best throw for ANY scent.